Frequently asked questions
What is a Content Tonie?
This is the most common type of Tonie. These figures come pre-loaded with a set amount of content, such as a Disney story, a collection of songs, or a popular children’s book
What is a Creative Tonie?
A Creative Tonie is a blank figure that can be customized. You can record up to 90 minutes of your own audio content, such as personal stories, songs, or messages from family members
How long are the stories on tonies?
The stories and songs on Tonies vary widely in length, from around 15 minutes for some of the younger-age content to over 3 hours for some of the longer audiobooks.
Why is my new Tonie not working?
Make sure your Toniebox is connected to Wi-Fi. The Toniebox needs to be on its charging station and connected to Wi-Fi to download the new content from the cloud.
Do tonies work without the internet?
Yes, Tonies can work without the internet, but there are a few important steps and considerations.
The key is that the content from a Tonie must be fully downloaded onto the Tonie box’s internal storage before you take it offline