Frequently asked questions
What are Tonies, exactly?
Imagine a friendly, soft-sided speaker (that’s the Toniebox) and adorable little character figurines (those are the Tonies themselves). You simply place a Tonie character on top of the Toniebox, and poof – the story or songs associated with that character start playing! It’s a magical, screen-free way for kids to enjoy audio content.
How does it actually work when I put a Tonie on the box?
It’s super simple! Each Tonie character has a tiny, invisible chip inside that tells the Toniebox what audio content to play. The first time you place a new Tonie on the box, as long as your Toniebox is connected to Wi-Fi, it will download the story or songs. After that first download, the content is stored directly on the Toniebox, so your child can listen anywhere, anytime, without needing Wi-Fi again!
How do I set up my tonie box?
Do tonies work without the internet?
Yes, Tonies can work without the internet, but there are a few important steps and considerations.
The key is that the content from a Tonie must be fully downloaded onto the Tonie box’s internal storage before you take it offline
What age are tonies for?
How long are the stories on tonies?
The stories and songs on Tonies vary widely in length, from around 15 minutes for some of the younger-age content to over 3 hours for some of the longer audiobooks.
What kind of stories and songs can Tonies play?
Oh, a huge variety! You’ll find Tonies with classic fairy tales, popular Disney and Pixar stories, Paw Patrol adventures, educational songs, lullabies, and much more. Each Tonie character is linked to specific content – for example, a Simba Tonie will tell a Lion King story, while a Peppa Pig Tonie will have Peppa’s tunes and tales.
What is the difference between clever tonies & smart tonies?
What's a "Creative Tonie"?
This is where the magic really sparkles! A Creative Tonie is an empty character that you fill with content. You can record your own stories, songs, or messages using the Tonies app (or upload existing audio files). Imagine grandparents recording bedtime stories, or you creating a playlist of your child’s favorite songs! It’s completely customizable.
Is it easy for kids to use by themselves?
Absolutely! That’s one of the best things about Tonies. There are no complicated buttons. Kids simply place a Tonie on top to start or stop the audio. Squeezing the “ears” changes the volume, and tapping the sides skips chapters or songs. It’s designed for little hands and independent play, usually for ages 3 and up.
How long does the battery last?
A fully charged Toniebox usually provides about 7 hours of playback. It comes with a charger too, so you can easily power it up for more adventures!
Can my child use headphones with the Toniebox?
Yes, there’s a standard headphone jack on the Toniebox. Perfect for quiet time, car rides, or when multiple kids are listening and you want to keep the noise down!
Why choose Tonies over a tablet or other audio players?
Tonies offers a truly unique, screen-free experience that encourages imagination and independent play. It’s intuitive for young children, highly durable, and the physical characters make collecting and choosing stories an engaging, tactile experience. Plus, the Creative Tonies allow for incredibly personal content, making it truly special.